Frequently Asked Questions
Everything you need to know about your Dennison timepiece.
What kind of movement is used in Dennison watches?
Every Dennison watch is equipped with a high-precision Japanese quartz movement, ensuring reliable timekeeping and a long-lasting battery life of up to three years.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
Are Dennison watches water-resistant?
Yes, our watches feature a 5ATM water resistance rating, meaning they are protected against rain, splashes, and brief submersion. We do not recommend wearing them while swimming or diving.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
Do the watches come with a warranty?
Each Dennison timepiece comes with a 2-year limited warranty covering manufacturing defects in the movement, dial, and hands.
Can I adjust the strap size myself?
Our mesh and link bands are designed for easy adjustment. Each order includes a small adjustment tool and a guide, though you can also visit any local jeweler for professional sizing.